About Furball Haven

Cage-Free Pet Boarding in Mont Kiara, KL

Furball Haven is a cage-free pet boarding service at Solaris Mont Kiara, Kuala Lumpur, Malaysia. During the day, pets roam free in our play area instead of sitting in a cage. We also run daycare and in-shop grooming and spa, and sell a small range of pet food, treats and accessories.

Since 2016

DVS licensed

Dogs 1F · Cats 2F

Look for this door!

What We Do

Boarding, daycare and grooming for dogs and cats, all under one roof in Solaris Mont Kiara. Dogs stay on the 1st floor, cats on the 2nd.

Cage-Free Pet Hotel

Overnight boarding for dogs and cats. Pets play freely in the day and sleep in their own room at night.

Dog Hotel

Cat Hotel

Grooming & Spa

In-shop baths, haircuts and spa treatments, done at your pet's pace.

Dog Grooming

Cat Grooming

Daycare

Drop your pet off for a few hours while you work or run errands. Charged by the hour.

Dog Daycare

Cat Daycare

Also in our shop: Coco & Joe BARF raw food, Pet Cubes gently cooked food, treats, everyday pet necessities and accessories. Handy if you forgot something at check-in.

Furball Haven: Our Journey

What began in 2016 as house-call grooming from a team of three has grown into a two-floor pet hotel. Here's how we got here.

Cecilia

Ex-auditor · Co-founder

Amanda

Ex-marketer · Co-founder

Meet the Founders, Cecilia & Amanda

Cecilia was an auditor. Amanda was a marketer. Both knew the long hours and late nights of corporate life. In 2016 they left those jobs to build a new life around the thing they'd always loved most: animals.

They still run Furball Haven themselves today.

Our Mission

Turn a lifelong love of pets into a business that lasts, so your pet sees the same familiar faces year after year.

Keep learning. Animal care is never something you finish, so we treat every year as a chance to get better at it.

Our Milestones

Early 2016

Early 2016 A team of three, offering house-call grooming and homemade treats.

Jan 2017

First shop opens in Sri Hartamas for customers who wanted in-shop grooming.

Jun 2017

Pet hotel renovation done. Full pet shop, grooming and boarding officially open.

2019

Hotel renovated to add a separate cat area as more cat owners booked with us.

2020

Moved to Solaris Mont Kiara during the pandemic. We've been here ever since.

2022

Licensed by the Department of Veterinary Services (DVS).

Our Core Values

These three ideas shape every booking, bath and playtime at Furball Haven. When we have to make a call about your pet, this is what we fall back on.

Pet Wellbeing First

Your pet's health and happiness come before anything else, including the schedule.

Passion & Professionalism

We do this because we love animals, and we back that up with proper, careful handling.

Quality Over Quantity

We take our time with each pet so every visit stays calm, instead of rushing through.

What Make Us Different

Plenty of places in KL offer boarding and grooming. These are the three things we do differently, and what they mean for your pet's day with us.

Stress-Free Grooming

We go at your pet's pace, so grooming feels relaxed rather than scary.

Cage-Free Environment

Friendly pets roam the shop before and after grooming, like they would at home. Pets that aren't comfortable with others get their own space.

Personalised Care

We ask about your pet's habits, character and quirks, and use that to keep them comfortable while they're with us.

Furball Haven Company Details

Everything you need to find us, call us or check who we are. These are the same details listed on our Google Business Profile.

Business name: Furball Haven Sdn. Bhd.
Founded: 2016, by Cecilia & Amanda
Licence: Department of Veterinary Services (DVS) licensed since 2022 [licence no.]
Address: 19-1 & 19-2, Jalan Solaris 4, Solaris Mont Kiara, 50480 Kuala Lumpur, Malaysia
Floors: 1st floor: dogs only · 2nd floor: cats only
Phone: Dogs: +6018 205 6330
Cats: +6018 982 1302
Email: hello@furballhaven.com
Services: Cage-free pet boarding, daycare, grooming & spa, pet food and supplies

Opening hours

Mon, Wed – Sat: 10:00 AM – 6:00 PM
Sun: 10:00 AM – 4:00 PM
Tue: Closed

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